Privacy Policy

1. Introduction

Vanilinaya Pitstsa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vanilinaya-pitstsa.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request information about our tours
• Book a tour or service
• Subscribe to our newsletter
• Participate in surveys or promotions

The personal information we may collect includes:

• Name and contact information (email address, phone number)
• Billing and payment details
• Travel preferences and requirements
• Passport information and other travel documentation (when booking tours)
• Health information relevant to tour participation

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP addresses
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time spent on pages
• Links you click
• Other browsing statistics

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information, such as booking confirmations and updates
• Respond to inquiries and provide customer support
• Improve our website and services
• Send marketing and promotional communications (with your consent)
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service providers and business partners who help us deliver our services
• Travel suppliers (hotels, tour operators, etc.) necessary to fulfill your booking
• Legal and regulatory authorities, when required by law
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our Cookie Consent tool or your browser settings.

For more information about our use of cookies, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vanilinaya Pitstsa
42 Coogee Beach Road
Sydney NSW 2034, Australia
Phone: +61 2 8376 9452
Email: [email protected]