Last Updated: October 15, 2023
Welcome to Vanilinaya Pitstsa. These Terms of Service ("Terms") govern your use of our website (vanilinaya-pitstsa.com) and the services offered by Vanilinaya Pitstsa ("we," "our," or "us").
By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.
You must be at least 18 years old to use our services or have the permission and supervision of a parent or guardian.
When you register for an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
Tour bookings are subject to availability and confirmation. A booking is not confirmed until you receive a written confirmation from us and have paid the required deposit or full payment, as applicable.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time before your booking is confirmed.
Payment terms:
If you have any special requirements (dietary, medical, or otherwise), you must inform us at the time of booking. We will make reasonable efforts to accommodate your needs, but cannot guarantee that all requests can be met.
If you need to cancel your booking, the following cancellation fees apply:
All cancellations must be made in writing to [email protected].
If you wish to modify your booking (change dates, tour, or participants), we will make reasonable efforts to accommodate your request, subject to availability and any price differences. Modification requests must be made in writing at least 30 days before the tour start date.
We reserve the right to cancel or modify tours due to insufficient participation, force majeure events, or circumstances beyond our control. In such cases, we will offer you the option of:
We are not responsible for any incidental expenses you may have incurred as a result of your booking, such as visa fees, vaccinations, non-refundable flights, or travel insurance.
You are responsible for obtaining all necessary travel documents (passports, visas, permits) required for your tour. Your passport must be valid for at least six months beyond the duration of your tour.
It is your responsibility to ensure you are aware of any health requirements or recommendations for your destination and to take appropriate medical advice. We recommend purchasing comprehensive travel insurance that includes medical coverage.
To the maximum extent permitted by law, we disclaim all liability for any loss, damage, injury, or inconvenience you may suffer as a result of:
We strongly recommend that you purchase comprehensive travel insurance that includes coverage for trip cancellation, medical emergencies, and evacuation. Your participation in our tours may be subject to proof of adequate travel insurance.
All content on our website, including text, graphics, logos, images, and software, is the property of Vanilinaya Pitstsa or our content suppliers and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
Your use of our website and services is also governed by our Privacy Policy.
We may update these Terms from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of our website and services after changes to these Terms constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
If you have any questions about these Terms, please contact us at:
Vanilinaya Pitstsa
42 Coogee Beach Road
Sydney NSW 2034, Australia
Phone: +61 2 8376 9452
Email: [email protected]